Blue Coat OPT-1000-2499-3YR User Manual Page 89

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89
6. FREQUENT PROBLEMS
This section describes the most common problems and how to solve them.
6.1. The optenet server error message... appears when I try to surf
If the following screen appears when you attempt to surf while using the filter:
It is due to the fact that your OPTENET Server license has expired. Please contact us at
on of the following:
+34 902 154 604 (Spain)
+34 913579150
+33 (0) 1 73 03 90 60 (France)
+44 (0) 870 099 0322 (United Kingdom)
+1 305 249 7505 (United States)
in order to renew your license or register.
6.2. The filter will not start
If the filter will not start operating when you attempt to start it, you can consult the reason
in the system syslog. To do this you must connect as the root and view the last few lines
of the/var/log/messages file on Linux or /var/adm/messages file on Solaris or Windows, or
in the Windows event viewer.
OPTENET Server leaves an informative event every time it is started or states the
problem found when it could not start.
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